CIAM Vendor Selection Select the right customer identity technology
CIAM Vendor Selection
Solution Overview
EPAM’s Customer Identity and Access Management (CIAM) Vendor Selection Service helps you to decide objectively which solution fits your needs the best, taking into account both the products functional and non-functional requirements with results being enriched by experience gathered through EPAM’s numerous project deliveries.
The service consists of a validation and an assessment phase, the latter containing several modules.
The validation phase focuses on discovery on the product portfolio, the user scenarios and the critical integrations as well as non-functional requirements, including constraints.
During the assessment phase together with the client we define a prioritized featureset and a shortlist of possible vendor solutions. The shortlist (after reviewed) is scored against the features and enriched with EPAM’s industry experience ratings, essentially leading to a detailed scoring.
Optionally can be extended with a project planning module, a UX design module or a POC development module for the selected shortlisted solutions.
Final recommendation is reviewed and presented to client along with detailed ratings and comments for each evaluation dimension.
Results represent an independent and objective view – EPAM is not contracted with any of the assessed technology vendors to favour their solution.
Customer Problem
Almost every web application needs a customer identity solution, that is not just secure but serves as a core experience for the customer by acting as a gate to the product. While some teams may have selected a solution that fit the actual need of the past – those decisions may not be satisfying the needs of the present or the future.
Executing a new program has intrinsic risks, furthermore executing without a pre-built system the costs (including TCO) and timelines can skyrocket.
EPAM Solution
EPAM packaged up its vast experience through a high number of CIAM project deliveries to create an independent vendor evaluation service offering, that takes the product features and stakeholder needs into account to objectively select the best solution for the given environment.
Key Differentiators
Tailored
Service and evaluation criteria are tailored to the stakeholders’ needs and their domain
Real
Evaluation criteria are based on real, hands-on experience with the solutions instead of just public sales material
Independent
Findings are based on objective criteria and client needs, findings are not influenced by the vendors
Benefits
Fast
Executed in a timely manner, using prebuilt know-how and experience
Cost-efficient
EPAM’s pre-set CIAM criteria outperforms individual deep-dive assessments
Future-proof
Hands-on, multi-year experience helps avoid curveballs late in the project
Features
- Product Review incl. prioritized featureset
- Existing technology vendor review (if applicable)
- Integration Review
- Infrastructure/Security Review
- Solution Architecture Standards Review
- Vendor Scoring
- Vendor recommendation
- Migration roadmap (optional)
- UX Review and Design (optional)
- POC Development (optional)
Use Cases
Telecommunications
Problem Statement
High cost of adding new features to custom solution
Solution Proposed
Migration to a solution based on COTS, vendor to be selected based on detailed evaluation
Achieved Results
Vendor solution selected, MVP delivered and first client migrated
Additional Information
Questions & Answers
Any limitation on which vendor solutions can be assessed?
industries
license type
type
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