JenAii™ Digital Gen AI Assistant Your AI Creative Partner
JenAii™ Digital Gen AI Assistant
Solution Overview
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Customer problem
- Healthcare organizations face challenges in ensuring patient safety, optimizing treatment plans, and enhancing patient satisfaction.
- Financial institutions struggle to identify and mitigate investment risks, develop effective investment strategies, and manage market volatility.
- Sales teams grapple with attracting and converting leads, improving customer engagement, and optimizing sales processes.
- Customer service and support departments wrestle with providing timely and accurate support, resolving customer issues, and enhancing customer satisfaction.
- Retail businesses face challenges in developing effective marketing campaigns, measuring ROI, streamlining onboarding processes, and creating seamless shopping experiences.
- Education providers grapple with personalizing learning experiences, integrating technology, encouraging active learning, and providing real-world application opportunities.
EPAM Solution
JenAii is an end-to-end, scalable, and customizable solution that aligns with security standards (meets PII/ PCI-DSS/ GDPR requirements; run in dedicated Google Cloud VPC under VPC SC). It can be easily tuned to any vertical.
Her comprehensive capabilities are designed to address a wide range of customer challenges related to efficiency, task management, personalization, and decision-making.
How JenAii Operates:
- Natural Conversations: Engage in seamless, human-like dialogues with JenAii. Her advanced Natural Language Processing (NLP) skills ensure effortless interactions.
- Effortless Task Management: Easily assign tasks to JenAii. Whether scheduling appointments or retrieving data, it serves as your virtual assistant in streamlining daily operations.
- In-Depth Data Analysis: Leveraging her data analysis capabilities, gain valuable insights from complex datasets for making well-informed decisions.
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Benefits
Efficiency
Boosts efficiency by automating tasks, streamlining workflows, and saving time
Productivity
Boosts productivity with scheduling, email, and research assistance
Personalization
Delivers personalized recommendations and responses based on user preferences
Seamless Integration
Integrates with the Eco-System for reliability, scalability, and security
Insightful Analysis
Provides data-driven insights for precise decision-making
Features
Presentation Layer
- Smooth installation within an existing site
- Seamless integration with Google Cloud for enhanced user experience
Branding and Customization
- Fully customizable to match your brand identity and preferences
- Tailor the look and feel of JenAii
Analytics / Reporting
- Leverage Cortex and Looker for comprehensive analytics and reporting
- Gain insights into JenAii's performance and user engagement
Datastore Integration
- Seamlessly integrates with existing data sources, including Jira, Confluence, GitHub, Intranet, ServiceNow, and Salesforce
- Access data from multiple sources
Multilingual Support
- Supports over 100 languages, including those powered by the Pathways Language Model (PALM)
- Communicate with users in their native language
Tone and Language Configuration
- Train custom voice models with your audio recordings
- Create unique experiences to reflect brand's tone and personality
Support Development Acceleration
- Enhance development efficiency with code generation and completion capabilities
- Automate repetitive tasks and focus on complex development challenges
Intake & Experts
- Generation Auto-forward and Autoreply features streamline intake management
- Create and utilize email templates for consistent and efficient communication
Suspicious Activity Identification
- Identify suspicious activities using masking language corpus techniques
Awards
Google Cloud Partner of the Year
Was presented on a Google Next’23 as the certified Partner SolutionQuestions & Answers
How is JenAii different from other AI virtual assistants such as Google Assistant, Google Home, Apple Siri, or Amazon Alexa?
While Google Assistant, Apple's Siri, and Amazon's Alexa are virtual assistants used mostly for smart home devices or general purposes, JenAii is specifically designed for businesses. It goes beyond basic voice commands and simple tasks performed by these typical voice assistants. It leverages cutting-edge technologies like natural language processing (NLP), machine learning algorithms, and generative artificial intelligence to provide a more engaging and personalized experience.
What AI technology is JenAii based on?
Vertex AI Conversation is JenAii's key component. It provides JenAii with advanced natural language processing (NLP) capabilities, enabling it to understand and provide human-like responses.
Can JenAii convert text to speech and can it be used for making calls or be integrated with messaging apps?
Yes, JenAii converts text to speech in a natural and engaging way. Also, JenAii seamlessly integrates with one-click telephony services such as Avaya or Voximplan, as well as different Google services and apps like Google Meet. You can also use it with Microsoft Teams, Facebook Messenger, Slack, Viber, Telegram, Twilio, and many more. It can be integrated with iOS and Android devices as well.
Have a question? We are ready to help you.
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license type
industries
categories
Integrates with
Jira
GitHub
Confluence
Salesforce
Service Now
Documentation
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