CIAM Vendor Selection Select the right customer identity technology
CIAM Vendor Selection
Solution Overview
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Customer problem
Almost every web application needs a customer identity solution, that is not just secure but serves as a core experience for the customer by acting as a gate to the product. While some teams may have selected a solution that fit the actual need of the past – those decisions may not be satisfying the needs of the present or the future.
Executing a new program has intrinsic risks, furthermore executing without a pre-built system the costs (including TCO) and timelines can skyrocket.
EPAM Solution
EPAM packaged up its vast experience through a high number of CIAM project deliveries to create an independent vendor evaluation service offering, that takes the product features and stakeholder needs into account to objectively select the best solution for the given environment.
Key Differentiators
Tailored
Service and evaluation criteria are tailored to the stakeholders’ needs and their domain
Real
Evaluation criteria are based on real, hands-on experience with the solutions instead of just public sales material
Independent
Findings are based on objective criteria and client needs, findings are not influenced by the vendors
Benefits
Fast
Executed in a timely manner, using prebuilt know-how and experience
Cost-efficient
EPAM’s pre-set CIAM criteria outperforms individual deep-dive assessments
Future-proof
Hands-on, multi-year experience helps avoid curveballs late in the project
Features
- Product Review incl. prioritized featureset
- Existing technology vendor review (if applicable)
- Integration Review
- Infrastructure/Security Review
- Solution Architecture Standards Review
- Vendor Scoring
- Vendor recommendation
- Migration roadmap (optional)
- UX Review and Design (optional)
- POC Development (optional)
Use Cases
Telecommunications
Problem Statement
High cost of adding new features to custom solution
Solution Proposed
Migration to a solution based on COTS, vendor to be selected based on detailed evaluation
Achieved Results
Vendor solution selected, MVP delivered and first client migrated
Questions & Answers
Any limitation on which vendor solutions can be assessed?
By default the following vendor solutions are on our menu card: Akamai Identity Cloud, Amazon Cognito, Asgardeo, Auth0, Azure AD B2C (Entra), Forgerock Identity Cloud, Google Identity Platform, Keycloak (RedHat SSO), Loginradius, Onelogin, PingOne for Customers, SAP CDP (Gigya), WSO2 Identity Server. We can also assess additional ones by client request.
Have a question? We are ready to help you.
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