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Sitecore Salesforce Health Accelerator Working example of a patient portal

(22 ratings)

Sitecore Salesforce Health Accelerator

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Overview

Benefits

Features

Reviews

Overview

Benefits

Features

Reviews

Solution Overview

Healthcare providers need a secure way to provide patients with access to their health records, book appointments, and communicate with clinicians and other healthcare professionals online. However, the Salesforce Health Cloud does not provide a patient portal.

This solution provides a working example of a patient portal by integrating Sitecore Experience Platform with Salesforce Health Cloud. Using the accelerator, healthcare companies can leverage these two platforms to provide better care for existing patients through improved access to in-system specialists and attract new customers through advanced marketing capabilities. It features many common use cases for patient portals and provides a starting point for similar projects.

1/4

Benefits

Improve User Experience

Fill a gap in your Salesforce Health Cloud set-up by adding a patient portal

Align Key Stakeholders

Demonstrate common use cases to business and technical stakeholders

Reduce Development Costs

Use this working example to accelerate development

Features

Search provider profiles using advanced filtering (for example, by zip code, specialty, condition or treatment)
Compare providers
Show provider schedules
Book an appointment and receive email confirmation
Take health assessments or surveys
Pre-fill online forms with patient data stored in Salesforce
Create patient dashboards showing direct messages from service providers, upcoming appointments, previous assessments and more
Store patient interactions securely in Salesforce Health Cloud and Sitecore xDB to track customer interactions and provide personalized recommendations
Provide SSO using Salesforce

Customer Ratings & Reviews

4.6

Based on 22 votes

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Most recent reviews

July 2, 2022

We managed to improve our customers' experience using Sitecore Salesforce Health Accelerator. Now our patients have a secure way to book appointments, communicate with clinicians or check their health records.

Author: Calvin Harding

March 3, 2022

As healthcare providers, we're always looking for ways to improve care for our patients and attract new ones. The Sitecore Salesforce Health Accelerator helped us do both. By integrating the Sitecore Experience Platform with Salesforce Health Cloud, we are now able to provide better care for existing patients thanks to the valuable features and attract new customers through special marketing options.

Author: Eloise Wells

Questions & Answers

Is this a starter kit?

Posted on May 19, 2020 by Joan

No. Although the accelerator demonstrates best practices for integration, you’ll need to customize your patient portal to meet your specific needs.

Posted on May 20, 2020 by SolutionsHub Support

What Salesforce technologies are used?

Posted on March 7, 2020 by Erin Day

Salesforce, Salesforce Health Cloud and Salesforce Lightning Scheduler.

Posted on March 9, 2020 by SolutionsHub Support

Have a question? We are ready to help you.

type

Accelerator

license type

Commercial license

industries

Healthcare

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Sitecore Salesforce Health Accelerator Working example of a patient portal

Solution Overview

Benefits

Features

Customer Ratings & Reviews

Most recent reviews

Questions & Answers

Get solution in 3 simple steps

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