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Home>Solutions>Managed Detection and Response Service
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Managed Detection and Response Service Providing proactive security monitoring

4.6

(39 ratings)
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MDRS logo

Managed Detection and Response Service

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Overview
Differentiators
Features
Use Cases
Reviews
Overview
Differentiators
Features
Use Cases
Reviews

Solution Overview

Imagine having a super-smart guard who watches over your house day and night, ensuring no one suspicious comes near and constantly monitors everything for potential vulnerabilities. This is similar to what EPAM Managed Detection and Response (MDR) service does for businesses—providing proactive security monitoring while protecting their systems, cloud environments, IoT devices, endpoints, and more.

Here's how our MDR service secures your business:

  • Keeps an Eye Open: Like a vigilant day and night watchman who notes everything unusual, our MDR services continuously monitors all activities occurring within a company’s digital space. We ensure everything is normal and secure, keeping your digital environments safe.

  • Fits Your Needs: Just as every home is unique, so are the security needs of every business. Our service is highly customizable and can be perfectly tailored to match the specific security requirements of your business.

  • Sharp and Alert: Our team operates like a group of top-notch detectives. Always on the lookout for the smallest hints that might indicate a digital break-in attempt, they quickly identify any unusual behavior and take decisive action.

  • Full Transparency: No black boxes here - every defense we deploy, action we take, and report we generate is visible to you. Our commitment to transparency ensures you stay informed and in control at every step.

  • 24/7 Protection, Every Day of the Year: Cyber threats are constant, and so is our commitment to your security. Our Managed Detection and Response (MDR) service operates around the clock, providing proactive monitoring, immediate incident response, and adaptive strategies to address modern cybersecurity challenges. With our protection in place, your business is secure from threats and digital intruders at all times, ensuring your peace of mind throughout the entire year.

Customer Problem

Many organizations rely on a Security Operations Center (SOC) to manage their cybersecurity. However, small to medium-sized businesses—and even some larger ones—often face challenges when managing a SOC internally, such as:

  • High operational costs

  • Difficulty finding skilled cybersecurity experts

  • Difficulty implementing robust incident response security to quickly contain and remediate breaches

  • Keeping up with constantly evolving cyber threats

  • Overwhelming alert volumes that are hard to manage

  • Struggling to move from reacting to threats to preventing them

  • Limited visibility into the full security picture

Given these challenges, managing an internal SOC can quickly become difficult to handle. That’s why many organizations are turning to alternatives like co-managed or fully managed SOC services. These options not only ease the burden but also ensure your business stays well-protected in a rapidly changing threat landscape.

EPAM Solution

EPAM's Managed Detection and Response Service (MDRS) takes a transparent, open approach to cybersecurity, offering organizations full visibility into their defenses. Leveraging advanced Security Operations Center (SOC) capabilities—such as continuous monitoring, precise threat detection, and rapid incident response—MDRS sets a new standard for protection. Supported by a team of experienced security professionals and state-of-the-art technology, it empowers organizations to confidently safeguard their assets.

Unlike traditional black-box solutions, EPAM's MDRS keeps clients informed at every stage, fostering trust, clarity, and tailored protection. Delivered at a fraction of the cost of building an internal SOC, the service utilizes EPAM's global network of delivery centers to ensure cost efficiency and scalability.

By combining deep industry expertise with the flexibility to address evolving threats, EPAM's MDRS allows businesses to focus on innovation and growth while entrusting their cybersecurity needs to trusted professionals.

MDRS video
MDRS video

Key Differentiators

An effective defence approach

Our Use Case Factory creates custom cybersecurity solutions, tackling your organization’s unique challenges effectively.

Transparency

Our open approach provides real-time visibility, detection techniques, detailed docs, and tailored response options.

Top-tier service without the premium price

Fast, reliable MDR with advanced security, automation, threat hunting, and incident response—all at great value.

Benefits

24x7 Threat Monitoring

Fast detection and response to threats, ensuring continuous protection.

Rapid Incident Response

Swift threat containment and resolution to reduce damage and downtime.

Advanced Threat Detection

Advanced tools and techniques for detecting vulnerabilities and threats.

Cost Efficiency

Lowers dependence on costly in-house SOC infrastructure and resources.

Expertise on Demand

Access to an expert cybersecurity team skilled in threat analysis and response.

Scalable Solutions

MDR scales up or down with your business requirements.

Features

  • Migration Services: These focus on helping organizations transition seamlessly from one Security Operations Center (SOC) to another. This may include upgrading to an advanced MDR platform, consolidating multiple SOCs into a unified system, or migrating from an on-premises SOC to a modern, cloud-based solution.
  • 360° End-to-end Visibility with MDR: Resolve data gaps, improve data quality, and provide real-time, comprehensive monitoring across endpoints, networks, and cloud environments for effective threat detection and mitigation.
  • Automation: A comprehensive library of SOAR playbooks designed to accelerate threat detection and response by automating critical tasks such as alert triaging and incident management. This reduces Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR), effectively minimizing the impact of threats on operations.
  • Proactive Threat Hunting: proactively anticipate emerging threats and vulnerabilities, turning insights into decisive, actionable intelligence.
  • Rapid Incident Response: When threats are detected, MDR services provide rapid response and remediation, minimizing damage and downtime.
  • Reporting and Compliance Support: EPAM MDR solutions can scale with your business, helping small, medium, and large enterprises handle cybersecurity challenges without overloading internal teams.

Use Cases

Media & Entertainment

Problem Statement

A small and overwhelmed security team struggled with slow response times to threats, limited visibility across their systems, inadequate data logging, and the complexity of managing both multi-cloud and on-premises environments.

Solution Proposed

Optimize data ingestion and apply filtering to focus on actionable insights. Conduct vulnerability assessments, enable 24/7 monitoring, and use automated response playbooks to quickly detect, contain, and resolve threats.

Achieved Results

We reduced costs, eliminated log noise, fixed vulnerabilities and misconfigurations, improved security visibility, and cut MTTR from 4 hours to 30 minutes, strengthening the overall security posture.

Software & Hi-Tech

Problem Statement

A newly established unit faced significant challenges, including gaps in coverage across multiple time zones and the need to monitor over 100,000 assets and IoT devices. Their complex infrastructure setup further added to the difficulty, alongside an urgent requirement to develop and expedite a robust detection database to strengthen their security operations.

Solution Proposed

Unify assets, eliminate log noise, and achieve end-to-end visibility. Deploy our Unique Use Case Factory alongside the MITRE ATT&CK framework to strengthen threat detection and response. Provide 24/7 monitoring, enhanced by automation, orchestration, and proactive threat hunting, ensuring comprehensive and efficient security operations

Achieved Results

Achieved full end-to-end visibility with clean, streamlined data, enabling an efficient and rapid Managed Detection and Response service that significantly enhanced the organization's security posture

Customer Ratings & Reviews

4.6

Based on 39 votes

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Most recent reviews

March 25, 2025

Rapid, transparent, Game Changer

EPAM's Managed Detection and Response service has been transformative for our organization. The 24/7 monitoring and proactive threat hunting provide us with peace of mind, knowing our systems are continually protected. Their team is highly responsive, enabling us to quickly contain and resolve incidents. One of the greatest benefits has been the significant reduction in alert noise. EPAM MDR focuses on prioritizing critical issues, saving us valuable time and resources. Additionally, the detailed reporting and complete visibility into our security posture make it easier to maintain compliance and make informed decisions. It's a seamless, scalable solution that allows us to focus more on our business and worry less about cybersecurity.

Author: Anonymous

2 users found this review helpful

Questions & Answers

How quickly can you detect a security event?

Within 5 minutes after the relevant data was indexed by a platform.

What is the impact of the event on my business?

It’s quantitative parameter which depends on the severity of the incident and value of the assets that are being affected.

Who is responsible for responding?

Joint Incident Response Team

Have a question? We are ready to help you.

license type

Integrates with

2900+ Log Types

Threat Intel providers

Malware Analysis platforms

ITSM platforms

Automation / Orchestration platforms

Cloud Providers

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