EngX Assessment Elevate Value Stream Efficiency
EngX Assessment
Solution Overview
With rapidly evolving market conditions, businesses across every industry need to keep pace with the speed of technology and business change. Many companies want to adopt new ways of working and new technologies for better, faster, cheaper delivery. To do this, businesses need to understand the reality of their digital capabilities, where the gaps lie and how to fill them, as well as a strategic plan to match their vision.
But even this is not enough. Digital innovation requires top-quality engineering. Businesses need an optimized, agile, efficient engineering team to allow shorter lead times for delivering new features ahead of the competition,all while maintaining high quality and stability.
Depending on the maturity of the company’s value stream, EPAM’s Engineering Excellence offering may include conducting an initial assessment, creating a new operating model, optimally leveraging tools and metrics, and working with teams as the organization transforms into an adaptive, digitally-native enterprise.
Customer Problem
Customers are facing strategic alignment issues between business and engineering objectives, leading to difficulty in managing transformational changes. Inconsistent delivery pipelines complicate the process, as do siloed departments that block collaboration. With an insufficient understanding of their digital competencies and gaps, companies struggle in the modern digital landscape. Outdated or legacy systems further augment these problems, obstructing the path to technological innovation and business growth.
EPAM Solution
As an integral component of the EPAM's Solution Suite, the EngX Assessment EVALUATES engineering practices and processes maturity against best engineering and delivery practices and PLANS a way to improve toward an efficient, faster, and better quality of delivery and customer satisfaction.
This comprehensive approach of EngX Assessment harnesses the power of precise identification and strategic planning, paving the way for the upcoming EngX Transformation that embodies a holistic transition towards consistent excellence and sustained improvement.
Key Differentiators
Driving Transformation at Scale
Ensure sustainable results at scale, with engineering in our DNA we do actionable roadmaps, instead of heavy documents
Experience-based Approach
Our proprietary EngX framework, built with Silicon Valley expertise, combines best practices with our own experience
Data-Driven Optimization
We define, measure, adjust metrics and empower teams with our Transparency toolset
Benefits
Improved Productivity
Achieved a 10x increase in the client team's productivity
Increased Quality
Improved defect ratio by 60% for Global Legal Services Provider
Streamlined Implementation
Reduced the time required for feature implementation
Reduction of Critical Issues
Achieved more than a 2x decrease in critical issue incidents
Enhanced Employee Retention
Reduced attrition rate by 30% for International Publishing Company
Improved Quality
Reduced production defect leakage from 13% to 0%
Features
- Maturity Evaluation: Rigorous assessment of current engineering practices against industry's best standards and EPAM’s experience.
- Gap Identification: Uncover discrepancies between existing practices and the desired state of operations.
- Strategic Planning: Devising an efficient roadmap for overall enhancement, with an emphasis on a quicker and superior quality of delivery.
- Comprehensive Metrics: Integrating metrics for a detailed analysis of the operating landscape. Streamlining data processing through Power BI (PBI) report automation to foster efficiency.
- Groundwork for Transformation: Laying the foundation for subsequent EngX transformation for consistent excellence and continual improvement.
Use Cases
Marketing data and analytics
Problem Statement
- Inconsistent KPI measurement across business units and streams
- Incoherent way of understanding user stories, features, and epics in various units
- Lack of data-driven culture in product development
Solution Proposed
EPAM helped the client adopt Agile ways of working and laid a foundation for data-driven culture by implementing a Value Stream Management system, which included:
- Consulting: workshops, training, and demo with the client’s leadership to transform the operational model and have a shared understanding of processes across all units
- EngX Data Analysis (EDA) tool, a Power BI-based solution providing automated KPI measurement with:
- Easily customizable and scalable dashboards that can be used in a single or multiple teams
- API-based integration with Azure DevOps
Achieved results
- KPI aggregation on multiple levels: organization -> unit -> product -> team
- Streamlined status reporting with a focus on SDLC efficiency
- Metrics consistently measured across 8 BUs, 20+ products, 90+ teams
Retail ＆ Distribution
Problem Statement
The client identified two key obstacles to reaching their retention and loyalty goals:
- Long time to market for new features and increasing number of hotfixes after releases
- Inefficient site performance leading to bad customer experience and high infrastructure costs
Solution Proposed
Starting from a holistic DevOps assessment, EPAM established a robust CI/CD and operational processes to achieve the client’s business objectives
Achieved results
EPAM achieved increased time to market (with weekly releases), better performance and quality, and lower costs (cut by 50% for cloud infrastructure) thanks to implementing comprehensive DevOps practices:
- “Infrastructure as code” approach
- Automated environment provisioning
- Automated quality gates
- Security testing practices embedded to the CI/CD pipeline
- Custom–built real-time delivery state performance dashboards
Fintech
Problem Statement
- Substantial delays of up to 11 months for major features and 7.5 months for smaller ones hindered product launches and opportunities
- Nearly 80% of defects were detected during production, impacting product reliability and increasing costs
- A fragmented structure led to 52% of features requiring coordination among 2 to 15 teams, impeding efficiency
- The organization's focus on "components" over value streams caused inefficiencies
- Lack of focus, with less than 30% of high-priority features executed in parallel, and a prioritization process unrelated to customer value
Solution Proposed
- Our strategy involved driving change activities within the customer's teams to ensure alignment and collaboration across all streams.
- Established a team of customer stream leaders, collectively responsible for achieving transformation outcomes. Key actions included removing internal dependencies and restructuring the organization into end-to-end feature teams
- Implemented a co-delivery model, allowing our team to provide additional focus on transformation outcomes while the customer's teams continued with ongoing deliveries
- Our core team partnered with the customer on each transformation stream, offering guidance, mentoring, facilitating meeting cadences, and providing key baseline artifacts
- Designed and implemented a company-wide adaptive operating model
- Realigned the organization to value streams, reducing the number of component teams from approximately 28 to 16 end-to-end feature teams
- Introduced horizontal supporting structures to enhance collaboration
- Performed a shift from a product-centric approach to value management, consolidating from 28 customer-facing products to 3, which also paved the way for a transformative mindset shift
Achieved Results
- Hypotheses validation in production increased from 0% to 90%+ of features
- Experimentation before development increased from 0% to 69%+ of features
- Defect containment increased from 65% to 78%
- Lead time reduced by 3-5 times
Additional Information
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